Get to Know B2B SMS Campaign

Get to Know B2B SMS Campaign

Published
2021-Dec-23
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SMS marketing is considered to be used more in the B2C field. What we don't know is that SMS messaging is also a great tool in the B2B field.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

What's the difference between them?Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

B2B means business to business. B2C means business to customers.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Compared to the receivers, the receiver's number of the B2B field is far less than the B2C field.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Therefore, in the B2C field, SMS marketing is more focused on the product side. While in the B2B field, SMS marketing is more relationship-oriented.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

How so?Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

The scale of B2B business is usually larger than the B2C business. It is not depending on one single SMS message to close a deal. It requires a thorough mutual understanding, requiring discussions and negotiations.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

The purpose of SMS marketing is to build a good relationship with your B2B customers.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

How can you design a practical SMS campaign for your B2B customers?Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

SMS messaging campaignin the B2B field is that enterprises adopt SMS messaging services to serve their organizations and customers.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

To serve the organizationWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. SMS for remindersWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When there is an upcoming meeting, an activity, a gathering, the enterprise can send SMS messages to the staff to remind them.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. SMS for company announcementsWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

The enterprise will have all sorts of the announcement. SMS messages can be a good tool to convey the message.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

3. SMS for data collectionWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When the managing team wants to get reviews about a new colleague from other employees, or a staff that competes for the manager, they can send SMS messages to ask people to reply to the review.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

You can also get numbers data with SMS messages.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

4. SMS for surveys and pollsWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

If the managing team made a new proposal, they can send an SMS poll to get feedback from the company staff.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

To serve the customersWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. SMS for alerts on downloadsWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

If downloads are finished, the enterprise can send SMS messages to the users to enhance the service experience.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. SMS for appointment schedulingWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When there are appointments, the enterprise can send SMS messages to the users, asking them to schedule the appointment time.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

3. SMS for all kinds of notificationsWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

The enterprise can use SMS messages to inform users of all kinds of notifications.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When making payments, launching new arrivals, pricing changes, the enterprise can send SMS messages to the users for better service.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

4. SMS for customer serviceWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

If the users want to inquiry something about the enterprise or the products, they can send their questions through SMS messages to the enterprise.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

TipsWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When you decide to adopt the SMS campaign, 2 things you shall keep in mind, whether it is for B2B or B2C fields.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Get the receiver's consent before you send your SMS campaign to them.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. Always provide your receivers with the freedom to opt out of your SMS campaign at any time.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. To decrease the opt-out rate, you shall send valuable content to your receivers, and the message frequency shall not be too often. According to the statistics, 4 times a month is good.Ws9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Wish you success with your B2B SMS campaignWs9SMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

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