How SMS Can Help Your Insurance Business

How SMS Can Help Your Insurance Business

Published
2021-Dec-23
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Insurance companies depend hugely on sales and service. SMS can be a good help in these two areas.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

SalesINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. Get new customersINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Usually, salespeople need to find clients by themselves. SMS marketing messages can help them get new customers.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

a. Build a potential customer database.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

It can be acquired by holding events, activities, and other methods.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

b. Get the consent.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Before you send any SMS messages to people, get their consent of joining your SMS campaign.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

c. Write attractive content.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

The goal of your SMS message is to get potential customers. How about inviting them to come to your office? It could be an insurance lecture or a free consultation which they might be interested in.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

d. Send bulk SMS messages.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Once the customer database is ready, you can send bulk SMS messages to them.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. Resell to old customersINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

You can do marketing among the old customers with SMS messages.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

a. Group your customers.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

You shall group your customers according to their attributes. Devise marketing content differently.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

b. Send marketing content to them regularly.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

It could be news in the industry, new products introduction, or new events that they can participate in. Send SMS messages to your old customers to keep in contact and to keep a good relationship.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

ServiceINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. Integrate SMS messages into CRMINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Currently, many insurance companies use CRM to manage their customers. A prevailing phenomenon is that when customers make appointments, they may not show up. This problem has caused inconvenience for the salesperson. They are expecting without knowing whether the customer would show up or not.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

To solve this problem, you can send SMS messages before the appointment. This message can remind your customers of the upcoming meeting. At the same time, you can get their reply about their participation.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. Reminders and notificationsINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

If an insurance contract is running out, send an SMS message to remind the customer. If the customer wants an extension, the system can send a new agreement automatically through an SMS message.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

When making a payment, send an SMS message as a notification.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

There are other occasions to send notification SMS messages. As a service tool, SMS messages have wide use in the insurance industry.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

3. QuestionnairesINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

SMS messages can also be used as questionnaires to get more feedback from customers.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

4. BlessingsINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

On festivals and birthdays, SMS messages with blessings can deepen the customer relationship.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

SMS AdvantagesINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

1. High reach rateINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

With 7.9 billion people using cellphones, including smartphones and feature phones, SMS messages can reach a large proportion of people in the world.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

2. High open rateINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Nowadays, you can find almost any service on smartphones. People frequently check their phones. This user habit gives SMS messages a high open-rate.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

3. Low costINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

If you send bulk SMS messages, the cost is low. As a marketing tool, SMS messages are effective with a small budget.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

ConclusionINbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

SMS messages can help the insurance industry in many aspects. With the use of SMS messages, the business could be more efficient. The sales volume could be higher. Give it a try, and see what happens.INbSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

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