4 Principles about Phone Message Recording

4 Principles about Phone Message Recording

Published
2021-Dec-23
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When you are not available to pick up the phone immediately, you will usually record a phone message to tell the caller that you’re not available to pick up the phone, ask them to call you another time or contact you in other ways.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

It’s the same for the business. When a potential customer calls you, and you’re not available to pick up the phone, you will record a message, so that when people call, they will be handled rightly.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

A good phone message recording shall fit four principles. They are information, validation, length, and motivation.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Information: The recording message you provide to your callers shall conclude your name, your company name, your office hours, and so on. So that the caller will know better about you. You can also offer them another way to reach you, maybe your email address.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Validation: Always thank your caller for calling and your appreciation for them. The caller will feel good about themselves.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Length: Keep your recording message around 30 seconds, and it shall contain all the necessary information about you.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

Motivation: Always encourage the caller to contact you again until you get in touch.jLOSMS Service, A2P SMS, Global SMS, BUKA Cloud Communication

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