Human agent communication
Help you establish clear and friendly voice communication service
Global distributed cloud deployment, flexible voice application rental, and rapid establishment of your own call center. With stable and clear voice, you can enhance your brand image and customer satisfaction every time you connect with customers.
When customers are dealing with some important and sensitive business, we can communicate with customers safely in time, confirm customers' situation in detail, patiently guide customers, and ensure the security of customer information
Through voice interaction, we can screen valuable groups, control their emotions, analyze their needs, and recommend products, services and preferential activities that meet their expectations, making our marketing programs more accurate and easier for customers to accept
At the key points of the order, you can give your customers payment guidance and answer their questions through voice, and provide them with order care and logistics care with warm and clear voice and professional attitude. While improving the order conversion rate, you can make your customers have a more satisfactory delivery experience
At the right time, through thoughtful voice, we will inform our important customers of unfinished appointments, services, reminders and so on. We will greet and bless our customers during holidays, maintain customer relations and improve customer loyalty
After the customer completes a service or participates in an activity, we communicate with the customer timely, understand the satisfaction degree of the customer and the areas we need to improve, judge the customer's mood by tone, adjust the communication state and provide user support timely
Outstanding communication technology services let your heart's voice be responded to by customers
Deeply engaged in international communication business for 15 years, cooperating with hundreds of global operators, brand promotion localization, peer-to-peer transmission, leaving no trace of privacy content
SIP protocol docking voice applications to easily connect customers
A dedicated call center can be quickly and flexibly set up. Human agents can connect to SIP voice desktops and applications. The office location is not limited, enabling enterprises to communicate with customers easily
Intelligent routing, efficient contact
Multiple routing policies are provided, including directly connected lines of operators. When a task is repeated, a group call is automatically made to improve agent working efficiency
View call data in real time
Call data can be viewed in real time. Each call is recorded and statistics can be generated for each agent
Meet the requirements of various overseas business scenarios
Analysis of registered users, screening potential users, through clear voice, better help you conduct application research to them, optimize your product. At the same time, insight into their emotions, let them understand your products and activities, and promote to them, creating more value for the enterprise.
15 years of painstaking research to better serve you
Distributed cluster, high availability, high elastic extensible network architecture, no delay, no echo of high-quality voice services, better insight into the user's mood, to provide help and support for enterprise services.
Normal deployment of operators, local landline phone numbers, no security risks, use securely.
Each call is charged only after it is connected, save expenses, and business operation effect is good.
7X24 hours online service, 1V1 timely response, help enterprises achieve extraordinary results.
Quick access with 4 steps
Authorization key is automatically generated after signing up
Support SMPP protocol, allow API HTTP interface
Adjusting according to mimicking production environment, avoid unknowns in advance
Submit tasks, report the status in real-time
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Help enterprises improve customer satisfaction
Help enterprises improve their competitiveness